TPNODL has made it easier for rural customers to pay their bills by providing numerous payment avenues. These include Mo Seva Kendras, Anubhav Kendras, and more.
The company also took steps to ensure that its infrastructure is robust, such as priority feeder maintenance and extensive tree trimming. This has helped improve the quality of electricity service in these areas.
Calculate your TPNODL bill
TPNODL electricity bill calculation is based on total units consumed and rates per unit charged by the utility. It is easy to calculate your TPNODL bill by knowing the number of used units and then multiplying it by the rates per unit charged by your electricity provider.
If you pay your TPNODL electricity bill on or before the due date, you won’t have to worry about late charges. However, if you pay it days after the due date, you will have to pay a late payment surcharge of 1% on the total invoice amount.
Tata Power has partnered with Airtel Payments Bank to offer customers a seamless experience while making digital payments for their TPNODL electricity bills. This partnership will enable TPNODL consumers to make payments at over 4000 banking points of Airtel Payments Bank in North Odisha. In addition, the partnership will also help TPNODL in creating a robust digital ecosystem to empower consumers.
Make a TPNODL payment
TPNODL has been working hard to bring its customers numerous digital payment options. The new partnership with Airtel will help it do just that. The partnership will enable consumers to make a TPNODL electricity bill payment at 4000+ banking ventures of Airtel Payments Bank across the state. The front-end solutions will be managed by Airtel Payments Bank and the back-end connectivity will be managed by Airtel IQ, the world’s first network-integrated Communication Platform as a Service (CPaaS) ecosystem that allows enterprises to embed voice, and messaging on Text and WhatsApp, and video in their mobile or web application.
The company has also been making it easier for its consumers to file a complaint about a power issue. For example, they have launched a toll-free call center number that allows users to speak with a customer care executive to resolve their problems quickly. Customers can also check their TPNODL balance and make a TPNODL payment online to avoid paying late fees.
Apply for a TPNODL electricity connection
To get a new electricity connection, visit the official website of TPNODL and click on ‘Apply for New Connection’. Then, fill in the necessary information and submit it along with the required documents. You will receive an OTP on your registered mobile number after you have successfully submitted the application.
TPNODL’s operations team is working hard to ensure an uninterrupted power supply in the face of adverse weather conditions. They are maintaining the system, trimming trees, replacing poles, and repairing transformers and circuit breakers. The team is also using thermal cameras to detect anomalies in the distribution network and identify issues.
Customers can easily pay their TPNODL electricity bills online through various platforms, including BHIM, Mobikwik, Google Pay, PhonePe, and others. Many of these apps also offer cashback on each payment. Alternatively, consumers can use the state-wise board operators’ websites to make payments.
Get a TPNODL electricity connection
Tata Power Limited has entered the electricity distribution business in Odisha through TP Northern Odisha Distribution Ltd (TPNODL). The company acquired five circles of NESCO in Odisha and will provide services under its brand name. Its energy administration competence and network capacities have been recognized as world-class.
TPNODL offers an online payment system to make it easier for consumers to pay their bills. This helps them avoid long queues at the TPNODL offices and saves them a trip. It also helps retain customers.
TPNODL’s operations team is working hard to ensure an uninterrupted power supply during the peak summer and strong winds during Kalbaisakhi. They are checking and replacing cables, repairing transformers, trimming trees, and restoring circuit breakers to prevent outages. They are also deploying thermal cameras to identify hot spots and reduce losses. In addition, they are establishing Anubhav Kendras to improve rural service delivery. This is a new facility that replicates the functions of a customer experience center.